Return Policy

30-Day Money-Back Guarantee 

Buy it, try it — don’t love it? —  return it and we'll refund it. 

Your first purchase of any underwear is automatically covered by our 30-day money-back guarantee. This means that if you're not obsessed, we'll exchange or give you a full refund on your first opened and worn pair within 30 days of your purchase.

To claim our 30-day money-back guarantee via an exchange and/or refund, please email helpme@veeunderwear.com, and we'll get hustling to help you pronto.

If you're taking advantage of our bundle deals and purchasing multiple pairs of underwear, please ensure you only open and try one pair. In addition to our 30-day money-back guarantee, we will also offer you a return/exchange on all additional unopened underwear products in your first order. If returning additional items, they must be unopened, unworn, unwashed, and in their original packaging.

Easy Exchanges 

For first-time Vee purchasers, we’re happy to exchange unopened items in their original packaging for a different size or style to ensure you find your perfect pair.

To take advantage of this, we recommend ordering a bundle pack of knickers (savvy savings) and only opening and trying on one pair. This way, we can easily exchange the remaining unopened pairs from the bundle pack.

For exchanges on first orders, we just require you to cover the shipping costs for the switcheroo process.

Our policy lasts 30 days. If 30 days have passed since your purchase, unfortunately, we can’t offer you a refund or exchange.

Refunds

Once your return is received and inspected, we will send you an email notification about whether it’s approved for a refund under our 30-day money-back guarantee. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a few days.

We only offer refunds to first-time purchasers and under our 30-day money-back guarantee guidelines.

Size Help

To get your Vee order perfect on the first try, our size chart  is the ultimate guide to nailing your fit, and avoiding any unnecessary admin work in your busy schedule.

Still Unsure?

If you’re not convinced Vee Underwear will be the best underwear of your life, you can read thousands of reviews from real women here.

We know you're going to love your Vee Underwear. If your want to have a chat with us today about ANY concerns, tidbits or questions, please email helpme@veeunderwear.com