Buy it, try it — don’t love it? —  return it and we'll refund it. 

Your first purchase of any pair of underwear is automatically covered by our 30-day money-back guarantee. If you're not completely obsessed (which you will be), we'll exchange or refund you for your first opened and worn pair of underwear within 30 days of purchase.

This means you can touch, try, and experience our product for the first time — risk-free.

To claim our 30-day money-back-guarantee via an exchange and/or refund, please email helpme@veeunderwear.com. We'll get hustling to assist you pronto.

If you're taking advantage of our bundle deals and purchasing multiple pairs of underwear, please ensure you only open and try one pair. In addition to our 30-day money-back guarantee on your first pair, we will also offer you an exchange on all additional unopened underwear products in your first order. If returning additional items, they must be unopened, unworn, unwashed, and in their original packaging. Please refer to our exchange policy for more information on exchanging your extra pairs.

Our policy lasts 30 days. If 30 days have passed since your purchase, unfortunately, we can’t offer you a refund or exchange.

All items marked as sale or final sale are not covered under our 30-day money-back guarantee and are not eligible for refund, return, or exchange.

For first-time Vee purchasers only, we’re happy to exchange items that are unopened, unworn, unwashed, and in their original packaging for a different size or style to ensure you find your perfect pair.

If you're taking advantage of our bundle deals and purchasing multiple pairs of underwear, please ensure you only open and try one pair. This way, we can easily exchange the remaining unopened pairs from the bundle pack.

Our policy lasts 30 days. If 30 days have passed since your purchase, unfortunately, we can’t offer you an exchange.

All items marked as sale or final sale are not eligible for refund, return, or exchange.

To arrange an exchange please email helpme@veeunderwear.com. We'll get hustling to assist you pronto.

Due to the intimate nature of our products, we do not offer refunds unless your purchase falls under our first-time purchase 30-day money-back guarantee guidelines.

If your order qualifies for our 30-day money-back-guarantee and you’re approved by our customer service team for a refund on your first pair of underwear, your refund will be processed, and a credit will be automatically applied to your credit card or original method of payment within a few days.

To arrange an refund via our 30-day money-back guarantee please email helpme@veeunderwear.com. We'll get hustling to assist you pronto.

All items marked as a sale or final sale are not eligible for refund, return or exchange.

If you’re not convinced Vee Underwear will be the best underwear of your life, you can read thousands of reviews from real women here.

We know you're going to love your Vee Underwear. If your want to have a chat with us today about ANY concerns, tidbits or questions, please email helpme@veeunderwear.com

Unfortunately we don’t offer returns on e-Gift Cards. However, if you have any issues with the product you have bought using your e-Gift Cards (very unlikely), please get in touch at helpme@veeunderwear.com