We’re Vee-ry serious about hygiene and reducing waste here, and it’s for that reason that we don't offer refunds for change-of-mind. But please don’t take this personally! We’re just extremely confident in the cosy comfort and hoo-ha health appeal of Vee’s undies, and we think you will be, too.
Of course, if you receive any rare damaged Vee’s, we want to hear about it. And to replace it, fast. To get in touch about a faulty item please email firstname.lastname@example.org
For first-time Vee purchasers, we’re happy to exchange unopened items in their original packaging for a different size or style to make sure you find your perfect fit.
To take advantage of this, we’d recommend ordering a bundle pack of knickers (go you, good thing), and then only opening and trying on one pair. This means we can easily exchange the remaining unopened pairs from the bundle pack.
For exchanges on first orders, we just require you to cover the shipping costs for the switcheroo process.
To make an exchange happen or put out an SOS call of any kind, hit us up at email@example.com and we will get hustling to help you pronto.
To get your Vee order perfect on the first try, our size chart is the ultimate guide to nailing your fit, and avoiding any unnecessary admin work in your busy schedule.
If you’re not convinced Vee Underwear are going to be the comfiest, and most overachieving underwear you’ll ever wear, you can get the goss and read all Vee’s reviews here.
We know you're going to love your Vee Underwear. If your want to have a chat with us today about ANY concerns, tidbits or questions, please email firstname.lastname@example.org