BUNDLE DISCOUNT
UNDERWEAR BUNDLE
Good hustle. Just add the 3, 5, 10 or 15 undies styles you’re eyeing off to your shopping cart.
Then at checkout, add the relevant bundle discount code:
3 for $69 (Save $6) USE CODE: 3FOR69
5 for $100 (Save $25) USE CODE: 5FOR100
10 for $190 (Save $60) USE CODE: 10FOR190
15 for $270 (Save $105) USE CODE: 15FOR270
P.s., Purchasing more than 15 pairs? Get in touch and we’ll swing you a spesh VEE-IP discount code - helpme@veeunderwear.com xx
BRALETTE BUNDLE
Love this for you. Add 3 or more bralettes to your cart. Then at checkout, add the below bundle discount code to save:
3 for $145 (Save $20 + Free Shipping) USE CODE: 3FOR145
BAM, you’ve made some savvy savings and a side of FREE shipping too.
You betcha. You can mix, match and bundle any of our superb underwear styles.
The Bralette is a seperate bundle offer and cannot be bundled with Underwear.
But a little trick is to put through two seperate orders for 3+ Bralettes and 3+Underwears, then you can get the bundle deal on both ;)
Only one discount code can be used at a time, double check that you aren’t trying to use two! If you're only trying to use one discount code, then hmmm - odd. Email us at helpme@veeunderwear.com and we'll fix this for you pronto.
SHIPPING
We are currently set-up to shimmy out orders Australia wide, pronto. We do offer international shipping for our babes overseas, it's just a touch more spenny.
Your new Vee's will land in your top draw 3 - 7 business days after placing your order.
Oh no, that is not ideal. There is a savvy tracking code included in the shipping confirmation email we sent you. Butt, if it's been more than 10 business days and your order has not arrived please contact helpme@veeunderwear.com and we'll look into it for you.
RETURNS
RETURNS
We’re Vee-ry serious about hygiene and reducing waste here, and it’s for that reason that we don't offer refunds for change-of-mind. But please don’t take this personally! We’re just extremely confident in the cosy comfort and hoo-ha health appeal of Vee’s undies, and we think you will be, too.
Of course, if you receive any rare damaged Vee’s, we want to hear about it. And to replace it, fast. To get in touch about a faulty item please email helpme@veeunderwear.com
EXCHANGES
For first-time Vee purchasers, we’re happy to exchange unopened items in their original packaging for a different size or style to make sure you find your perfect fit.
To take advantage of this, we’d recommend ordering a bundle pack of knickers (go you, good thing), and then only opening and trying on one pair. This means we can easily exchange the remaining unopened pairs from the bundle pack.
For exchanges on first orders, we just require you to cover the shipping costs for the switcheroo process.
To make an exchange happen or put out an SOS call of any kind, hit us up at helpme@veeunderwear.com and we will get hustling to help you pronto.
SIZE HELP
To get your Vee order perfect on the first try, our size chart is the ultimate guide to nailing your fit, and avoiding any unnecessary admin work in your busy schedule.
STILL UNSURE?
If you’re not convinced Vee Underwear are going to be the comfiest, and most overachieving underwear you’ll ever wear, you can get the goss and read all Vee’s reviews here.
We know you're going to love your Vee Underwear. If your want to have a chat with us today about ANY concerns, tidbits or questions, please email helpme@veeunderwear.com
PRODUCT & CARE
Our favourite question - we could go on forever - best to read our about bamboo page.
This is a great problem, it means that there are many happier, healthier hoo-ha’s out there. But, not so great if you are wanting to place an order asap! If we are out of stock there will be a new order arriving very soon. Feel free to email us at helpme@veeunderwear.com with any questions.
To get longevity out of your overachieving Vee Underwear it’s best to use a lingerie bag and wash on a gentle machine wash setting. You should also use weak/mild laundry detergents on bamboo fabric. Oh, and don’t tumble dry, they don't like that.
Research shows that alike sleep and bed wear, underwear has an expiry date before bugs such as E. coli and dust mites start to flourish, leading to an increased risk of UTI’s, thrush and allergies...eh. Over time, even Vee's overachieving antibacterial, antifungal and moisture-wicking bamboo fabric powers can't ward off that e-coli’s unrelenting wrath. Which is why we recommend replenishing your top draw every 6 months.
SIZING
Vee’s pretty true to size (she’s good like that). For example, if you were a size 12 pant, you should be a 12 in our undies. We also have a fabulous size chart for some extra reassurance if you fancy a double-check.
As it's still early days for Vee, we don’t have the order quantities to stock every size. But please reach out and let us know what size you’re after and lets see what we can do helpme@veeunderwear.com
E-GIFT CARDS
Vee’s e-Gift Cards put the ‘e’ in easy-peasy gifting. They are a virtual dollar voucher, sent straight to your inbox in a matter of minutes, for your pal to purchase Vee Underwear on our website www.veeunderwear.com.
Just on www.veeunderwear.com.
Vee’s e-Gift Cards are valid for 12 months from the date of purchase.
Add your items to your cart in the usual way, then when you’re ready to add payment info, enter your e-Gift Card number.
When you purchase an e-Gift Card, you will receive an email from us, which will include the e-Gift Card, which you can forward on to your lucky recipient or you can it print off.
Unfortunately we don’t offer returns on e-Gift Cards. However, if you have any issues with the product you have bought using your e-Gift Cards (very unlikely), please get in touch at helpme@veeunderwear.com
Of course! If you don’t have the exact amount or just want to save your e-Gift Card because it’s SPECIAL, you can use a combination of your e-Gift Card and credit/debit card in the one transaction.
Vee Underwear’s e-Gift Cards purchased are only available in AUD.
ECO & ETHICS
Vee Underwear is brought to you by an Aussie-grown team of Melbourne gals. And our overachieving undies are sustainably and ethically made by our stellar team in China.
I don’t know if you’ve heard, but we use eco-friendly bamboo fabric to make all our products. You can find all the juicy dets on why bamboo is sustainable and how we weave bamboo into our ultra-comfy fabric here.
We also do our vee-ry best to opt for sustainable alternatives wherever possible, from recycled resources to biodegradable packaging.
STOCKISTS & MEDIA
Cool. Drop us a line, we’d love to hear from you helpme@veeunderwear.com
All ears. Hit us up helpme@veeunderwear.com
Love those. Shoot through an email helpme@veeunderwear.com
CONTACT
You can get in touch via email at helpme@veeunderwear.com