We are currently set-up to shimmy out orders Australia wide, pronto. We do offer international shipping for our babes overseas, it's just a touch more spenny.
Your new Vee's will land in your top draw 3 - 7 business days after placing your order.
Oh no, that is not ideal. There is a savvy tracking code included in the shipping confirmation email we sent you. Butt, if it's been more than 10 business days and your order has not arrived please contact firstname.lastname@example.org and we'll look into it for you.
Due to hygiene reasons we do not accept returns on underwear.
To ensure you choose the right size, we recommend utilising our fabulous size chart.
If you’re not convinced Vee Underwear are going to be the comfiest, and most overachieving underwear you’ll ever wear, you can get the goss and read all Vee’s reviews here.
We take every measure to ensure that our production standards are both ethical and quality assured, checking it once and checking it twice. However, if you do receive a faulty item, please contact us immediately so we can personally resolve the problem.
We know you're going to love your Vee Underwear but if for any reason you have any issues, please do let us know so we can sort it out for you email@example.com
PRODUCT & CARE
This is a great problem, it means that there are many happier, healthier hoo-ha’s out there. But, not so great if you are wanting to place an order asap! If we are out of stock feel free to pre-order and receive 10% off automatically, and there will be a new order arriving very soon. Feel free to email us at firstname.lastname@example.org with any questions.
To get longevity out of your overachieving Vee Underwear it’s best to use a lingerie bag and wash on a gentle machine wash setting. You should also use weak/mild laundry detergents on bamboo fabric. Oh, and don’t tumble dry, they don't like that.
Research shows that alike sleep and bed wear, underwear has an expiry date before bugs such as E. coli and dust mites start to flourish, leading to an increased risk of UTI’s, thrush and allergies...eh. Over time, even Vee's overachieving antibacterial, antifungal and moisture-wicking bamboo fabric powers can't ward off that e-coli’s unrelenting wrath. Which is why we recommend replenishing your top draw every 6 – 12 months.
Vee’s pretty true to size (she’s good like that). For example, if you were a size 12 pant, you should be a 12 in our undies. We also have a fabulous size chart for some extra reassurance if you fancy a double-check.
As it's still early days for Vee, we don’t have the order quantities to stock every size. But please reach out and let us know what size you’re after and lets see what we can do email@example.com
Vee’s e-Gift Cards put the ‘e’ in easy-peasy gifting. They are a virtual dollar voucher, sent straight to your inbox in a matter of minutes, for your pal to purchase Vee Underwear on our website www.veeunderwear.com.
Vee’s e-Gift Cards are valid for 12 months from the date of purchase.
Add your items to your cart in the usual way, then when you’re ready to add payment info, enter your e-Gift Card number.
When you purchase an e-Gift Card, you will receive an email from us, which will include the e-Gift Card, which you can forward on to your lucky recipient or you can it print off.
Unfortunately we don’t offer returns on e-Gift Cards. However, if you have any issues with the product you have bought using your e-Gift Cards (very unlikely), please get in touch at firstname.lastname@example.org
Of course! If you don’t have the exact amount or just want to save your e-Gift Card because it’s SPECIAL, you can use a combination of your e-Gift Card and credit/debit card in the one transaction.
Vee Underwear’s e-Gift Cards purchased are only available in AUD.
ECO & ETHICS
Vee Underwear is brought to you by an Aussie-grown team of Melbourne gals. And our overachieving undies are sustainably and ethically made by our stellar team in China.
I don’t know if you’ve heard, but we use eco-friendly bamboo fabric to make all our products. You can find all the juicy dets on why bamboo is sustainable and how we weave bamboo into our ultra-comfy fabric here.
We also do our vee-ry best to opt for sustainable alternatives wherever possible, from recycled resources to biodegradable packaging.
STOCKISTS & MEDIA
Cool. Drop us a line, we’d love to hear from you email@example.com
All ears. Hit us up firstname.lastname@example.org
Love those. Shoot through an email email@example.com
You can get in touch via email at GF@veeunderwear.com