Bundle Discount

UNDERWEAR BUNDLE

Good hustle. Just add the 3, 5, 10 or 15 undies styles you’re eyeing off to your shopping cart.
Then at checkout, add the relevant bundle discount code:

3 for $69 (Save $6) USE CODE: 3FOR69

5 for $100 (Save $25) USE CODE: 5FOR100

10 for $190 (Save $60) USE CODE: 10FOR190

15 for $270 (Save $105) USE CODE: 15FOR270

P.s. Purchasing more than 15 pairs? Get in touch and we’ll swing you a spesh VEE-IP discount code - helpme@veeunderwear.com xx

BRALETTE BUNDLE

Love this for you. Add 3 or more bralettes to your cart. Then at checkout, add the below bundle discount code to save:

3 for $160 (Save $20) USE CODE: 3FOR160

BRALETTE & UNDERWEAR BUNDLE

Nice work. Add 3 or more of your favourite underwear styles & 1 or more bralettes to your cart. Then at checkout, add the below bundle discount code to save:

USE CODE: 4FOR120 save $15

BAM, you’ve made some savvy savings and a side of FREE shipping too.

You betcha. You can mix, match and bundle any of our superb underwear styles.

You can also mix and match with our Bralette & Underwear bundle. Simply add 3 or more of any underwear style and 1 or more of our bralettes to unlock those savings ;)

Only one discount code can be used at a time, double check that you aren’t trying to use two! If you're only trying to use one discount code, then hmmm - odd. Email us at helpme@veeunderwear.com and we'll fix this for you pronto.

Shipping

We are currently set-up to shimmy out orders Australia and New Zealand wide, pronto. Unfortunately, we do not offer shipping to places outside of Australia or New Zealand.

Your new Vee's will land in your top draw 3 - 7 business days after placing your order. 

Oh no, that is not ideal. There is a savvy tracking code included in the shipping confirmation email we sent you. Butt, if it's been more than 10 business days and your order has not arrived please contact helpme@veeunderwear.com and we'll look into it for you. 

Returns & Exchanges

Buy it, try it — don’t love it? —  return it and we'll refund it. 

Your first purchase of any pair of underwear is automatically covered by our 30-day money-back guarantee. If you're not completely obsessed (which you will be), we'll exchange or refund you for your first opened and worn pair of underwear within 30 days of purchase.

This means you can touch, try, and experience our product for the first time — risk-free.

To claim our 30-day money-back-guarantee via an exchange and/or refund, please email helpme@veeunderwear.com. We'll get hustling to assist you pronto.

If you're taking advantage of our bundle deals and purchasing multiple pairs of underwear, please ensure you only open and try one pair. In addition to our 30-day money-back guarantee on your first pair, we will also offer you an exchange on all additional unopened underwear products in your first order. If returning additional items, they must be unopened, unworn, unwashed, and in their original packaging. Please refer to our exchange policy for more information on exchanging your extra pairs.

Our policy lasts 30 days. If 30 days have passed since your purchase, unfortunately, we can’t offer you a refund or exchange.

All items marked as sale or final sale are not covered under our 30-day money-back guarantee and are not eligible for refund, return, or exchange.

For first-time Vee purchasers only, we’re happy to exchange items that are unopened, unworn, unwashed, and in their original packaging for a different size or style to ensure you find your perfect pair.

If you're taking advantage of our bundle deals and purchasing multiple pairs of underwear, please ensure you only open and try one pair. This way, we can easily exchange the remaining unopened pairs from the bundle pack.

Our policy lasts 30 days. If 30 days have passed since your purchase, unfortunately, we can’t offer you an exchange.

All items marked as sale or final sale are not eligible for refund, return, or exchange.

To arrange an exchange please email helpme@veeunderwear.com. We'll get hustling to assist you pronto.

Due to the intimate nature of our products, we do not offer refunds unless your purchase falls under our first-time purchase 30-day money-back guarantee guidelines.

If your order qualifies for our 30-day money-back-guarantee and you’re approved by our customer service team for a refund on your first pair of underwear, your refund will be processed, and a credit will be automatically applied to your credit card or original method of payment within a few days.

To arrange an refund via our 30-day money-back guarantee please email helpme@veeunderwear.com. We'll get hustling to assist you pronto.

All items marked as a sale or final sale are not eligible for refund, return or exchange.

To get your Vee order perfect on the first try, our size chart is the ultimate guide to nailing your fit, and avoiding any unnecessary admin work in your busy schedule.

If you’re not convinced Vee Underwear will be the best underwear of your life, you can read thousands of reviews from real women here.

We know you're going to love your Vee Underwear. If your want to have a chat with us today about ANY concerns, tidbits or questions, please email helpme@veeunderwear.com

Product & Care

Our favourite question - we could go on forever - best to read our about bamboo page.

This is a great problem, it means that there are many happier, healthier hoo-ha’s out there. But, not so great if you are wanting to place an order asap! If we are out of stock there will be a new order arriving very soon. Feel free to email us at helpme@veeunderwear.com with any questions. 

To get longevity out of your overachieving Vee Underwear it’s best to use a lingerie bag and wash on a gentle machine wash setting. You should also use weak/mild laundry detergents on bamboo fabric. Oh, and don’t tumble dry, they don't like that. 

Research shows that alike sleep and bed wear, underwear has an expiry date before bugs such as E. coli and dust mites start to flourish, leading to an increased risk of UTI’s, thrush and allergies...eh.  Over time, even Vee's overachieving antibacterial, antifungal and moisture-wicking bamboo fabric powers can't ward off that e-coli’s unrelenting wrath. Which is why we recommend replenishing your top draw every 6 months.

Sizing

Vee’s pretty true to size (she’s good like that). For example, if you were a size 12 pant, you should be a 12 in our undies. We also have a fabulous size chart for some extra reassurance if you fancy a double-check.

 As it's still early days for Vee, we don’t have the order quantities to stock every size. But please reach out and let us know what size you’re after and lets see what we can do helpme@veeunderwear.com

E-GIFT CARDS

Vee’s e-Gift Cards put the ‘e’ in easy-peasy gifting. They are a virtual dollar voucher, sent straight to your inbox in a matter of minutes, for your pal to purchase Vee Underwear on our website www.veeunderwear.com.

Add your items to your cart in the usual way, then when you’re ready to add payment info, enter your e-Gift Card number.

When you purchase an e-Gift Card, you will receive an email from us, which will include the e-Gift Card, which you can forward on to your lucky recipient or you can it print off.

Unfortunately we don’t offer returns on e-Gift Cards. However, if you have any issues with the product you have bought using your e-Gift Cards (very unlikely), please get in touch at helpme@veeunderwear.com

Of course! If you don’t have the exact amount or just want to save your e-Gift Card because it’s SPECIAL, you can use a combination of your e-Gift Card and credit/debit card in the one transaction.

Vee Underwear’s e-Gift Cards purchased are only available in AUD.

ECO & ETHICS

Vee Underwear is brought to you by an Aussie-grown team of Melbourne gals. And our overachieving undies are sustainably and ethically made by our stellar team in China.  

I don’t know if you’ve heard, but we use eco-friendly bamboo fabric to make all our products. You can find all the juicy dets on why bamboo is sustainable and how we weave bamboo into our ultra-comfy fabric here.

We also do our vee-ry best to opt for sustainable alternatives wherever possible, from recycled resources to biodegradable packaging.

STOCKISTS & MEDIA

Cool. Drop us a line, we’d love to hear from you helpme@veeunderwear.com

All ears. Hit us up helpme@veeunderwear.com

Love those. Shoot through an email helpme@veeunderwear.com

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